Calculating the ROI & Business Impact

Episode Overview

Frameworks for quantifying automation returns and building a business case the operating team can defend.

A business case the operating team can defend needs more than a generic productivity number. It needs a specific workflow, a baseline that comes from the operators who own the work, and a sized improvement range tied to cycle time, exception rate, error reduction, and reporting cadence.

This episode walks through a practical ROI framing: where the savings actually come from, where they get overstated, and how to talk about automation returns without overstating EBITDA impact. The goal is a case the CFO, COO, and sponsor will sign — not a marketing number.